Frost & Sullivan present the 2020 North American Competitive Strategy Leadership Award to Sangoma Technologies Corporation. This award recognizes a company that has achieved results in stronger market share, competitive brand positioning and customer satisfaction. Sangoma Technologies leads in delivering value-based Communications as a Service (CaaS) solutions and their unified communications portfolio includes the two most prominent open-source private branch exchange platforms. As a result, Sangoma is one of the very few competitors in the UC market that incorporates a complete portfolio of on-premise, hybrid and cloud-based solutions.
“Sangoma can serve as the trusted partner for service providers, making available any mix of its products and services to network providers looking to offer Unified-Communications-as-a-Service (UCaaS), SIP trunking, and other communications services”
states Michael Brandenburg Senior Industry Analyst, Connected Work.
Sangoma caters to its customers’ needs by being flexible with both technology and license pricing and usage. This is important because 50 percent of Sangoma’s customers were using cloud-based services in 2020 and it allows Sangoma to provide for companies whether they are smaller or larger provider deployments. Clients on other UC platforms can also benefit from the rest of Sangoma’s standards-based product line because of their product portfolio of hardware and software assets, including gateways, session border controllers (SBCs), and endpoints, supports industry-standard protocols and interoperability with other platforms. Sangoma’s success comes from strategic acquisitions, well-executed innovation, and a firm focus on enabling technology for a broad range of business customers and service providers.
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