An Introduction to People-focused Customer Experience Solutions with Carley Childress, CEO of Macorva

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    Technology Downloaded
    Technology Downloaded
    An Introduction to People-focused Customer Experience Solutions with Carley Childress, CEO of Macorva
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    Technology Downloaded has a deep-dive conversation with Carley Childress, CEO of Macorva, on the topic of Customer Experience. Carley walks us through Macorva’s people-focused customer experience solution and the amazing AI-powered technology behind it. Digging deeper into the business side, we also discuss the B2B applications of the solution, the price model, channel partner opportunities and Carley’s growth plan for Macorva.

    Listen below or on Spotify!

    About Macorva:

    Macorva captures customer experiences as specific, actionable data with automated mobile-first surveys. Its platform streamlines feedback from every line of business, including sales, customer support, operations, product development, and marketing. Features include email, SMS, and digital experience surveys, brand experience with Net Promoter Score®, product experience, automated real-time reports, and AI-driven action planning.

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